Schoology incident
Curriculum & Instruction - Chalk app is down.
Schoology experienced a major incident on November 18, 2025 affecting Curriculum & Instruction, lasting 7h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:40 PM UTC
We are investigating the report where Curriculum & Instructions is currently experiencing issues with chalk app. We are actively investigating the issue and coordinating with our third-party vendor to mitigate the impact. We will continue to provide regular updates as we progress towards a resolution.
- identified Nov 18, 2025, 12:43 PM UTC
The cause of the issue within Curriculum & instructions has been identified. We are actively coordinating with our Vendor to implement a resolution. We will continue to share updates as they become available.
- monitoring Nov 18, 2025, 04:30 PM UTC
A fix has been deployed by our Vendors to address the report where Curriculum & Instructions is currently experiencing issues with chalk app. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
- resolved Nov 18, 2025, 08:14 PM UTC
The issue affecting Curriculum & Instructions has been resolved. All services are functional now, and this incident has been closed.