Schoology incident

PowerSchool SIS - Few of the users are experience errors while accessing application

Critical Resolved View vendor source →

Schoology experienced a critical incident on December 10, 2025 affecting PowerSchool SIS, lasting 10h 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 08:26 PM UTC
Resolved
Dec 11, 2025, 07:15 AM UTC
Duration
10h 49m
Detected by Pingoru
Dec 10, 2025, 08:26 PM UTC

Affected components

PowerSchool SIS

Update timeline

  1. investigating Dec 10, 2025, 08:26 PM UTC

    We are investigating reports from few users getting HTTP 503 error while accessing PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..

  2. monitoring Dec 10, 2025, 08:49 PM UTC

    We have deployed a fix to production that has resolved the issue in PowerSchool SIS. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

  3. monitoring Dec 11, 2025, 07:15 AM UTC

    The issue has been resolved and we are proceeding with closing the incident

  4. resolved Dec 11, 2025, 07:15 AM UTC

    The issue has been resolved and we are proceeding with closing the incident