Schoology incident
PowerSchool Community - Inability to view case details
Resolved after 2 hours 55 minutes, affecting PowerSchool Customer Central, on October 13, 2025.
The issue reported for PowerSchool Community has been resolved and this incident has been closed
Affected components
Update timeline
- investigating Oct 13, 2025, 04:35 PM UTC
We are investigating reports of users being unable to view the case details within PowerSchool Community. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
- monitoring Oct 13, 2025, 05:38 PM UTC
We have deployed a fix that has resolved the issue in PowerSchool Community. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
- resolved Oct 13, 2025, 07:30 PM UTC
The issue reported for PowerSchool Community has been resolved and this incident has been closed
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