Salesloft incident
Audio Functionality Impacted in Google Chrome v136
Salesloft experienced a notice incident on May 14, 2025 affecting VoIP Provider and Salesloft Connect (Chrome Extension), lasting 57d 23h. The incident has been resolved; the full update timeline is below.
Affected components
VoIP ProviderSalesloft Connect (Chrome Extension)
Update timeline
- identified May 14, 2025, 01:42 PM UTC
We are aware of an issue impacting audio functionality within the Salesloft Dialer for users running Google Chrome version 136, released on April 29, 2025. This issue stems from a change in Chrome that affects microphone access to audio.
- monitoring May 16, 2025, 02:06 PM UTC
Google has released a fix, and we are continuing to monitor its effectiveness. To ensure optimal performance, please update Chrome to version 136.0.7103.114 and Salesloft Connect to version v1.6.8
- resolved Jul 11, 2025, 01:08 PM UTC
This incident has been resolved.