Salesloft incident

People Imports Stalling

Resolved after 1 day 4 hours, affecting Salesloft Web Application, on September 9, 2026.

resolved Sep 10, 2026, 09:01 PM UTC

We've deployed a fix that has resolved imports stalling. Please refresh your browser to ensure the applied changes take effect.

Started
Sep 09, 2026, 04:45 PM UTC
Resolved
Sep 10, 2026, 09:01 PM UTC
Duration
1d 4h
Detected by Pingoru
Sep 09, 2026, 04:45 PM UTC

Affected components

Salesloft Web Application

Update timeline

  1. investigating Sep 09, 2026, 04:45 PM UTC

    We are investigating an issue affecting CSV and CRM People imports in Salesloft. Currently, imports may stall on the loading screen and fail to complete. This seems to be impacting some of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.

  2. identified Sep 09, 2026, 08:12 PM UTC

    Engineering has identified the root cause for imports stalling and is working on a resolution. Please continue to monitor the status page for additional updates.

  3. monitoring Sep 10, 2026, 05:08 PM UTC

    We’ve deployed a fix that should resolve imports stalling. Please log out and back in to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

  4. resolved Sep 10, 2026, 09:01 PM UTC

    We've deployed a fix that has resolved imports stalling. Please refresh your browser to ensure the applied changes take effect.

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