Salesloft incident

Drift - bot replies/messages not displaying to end users

Major Resolved View vendor source →

Salesloft experienced a major incident on June 22, 2026 affecting Drift Chat, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 06:29 PM UTC
Resolved
Jun 22, 2026, 08:34 PM UTC
Duration
2h 4m
Detected by Pingoru
Jun 22, 2026, 06:29 PM UTC

Affected components

Drift Chat

Update timeline

  1. investigating Jun 22, 2026, 06:29 PM UTC

    We are currently investigating an issue where Drift bot replies/messages are not immediately displaying to end users and appearing only after page refresh.

  2. investigating Jun 22, 2026, 08:19 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 22, 2026, 08:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 22, 2026, 08:34 PM UTC

    This incident has been resolved.