Salesloft experienced a major incident on July 13, 2026 affecting Conversation Intelligence, lasting 21h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 13, 2026, 02:40 PM UTC
We are investigating an issue with the Microsoft Teams Integration. It has been reported that some customers are not able to connect to the Teams Integration within Salesloft. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.
- identified Jul 13, 2026, 09:36 PM UTC
Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates.
- resolved Jul 14, 2026, 11:44 AM UTC
We've deployed a fix that has resolved the issues with connecting Microsoft Teams within Salesloft. Please refresh your browser to ensure the applied changes take effect.