Salesloft incident

Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze

Major

Resolved after 2 hours, on September 16, 2026.

resolved Sep 17, 2026, 03:37 AM UTC

Salesforce has confirmed that the underlying outage is resolved and reports that instance stability and performance are back to expected levels. Salesforce sync and related functionality across Sales Engagement and Forecast/Inspect/Analyze have returned to normal. We will continue to monitor.

Started
Sep 16, 2026, 11:59 AM UTC
Resolved
Sep 16, 2026, 02:00 PM UTC
Duration
2h
Detected by Pingoru
Sep 16, 2026, 11:59 AM UTC

Update timeline

  1. identified Sep 16, 2026, 11:59 AM UTC

    We are aware of an ongoing outage with Salesforce that is affecting data syncing between Salesloft and Salesforce for some customers. This may cause delays or failures when syncing activities, tasks, and opportunity data, impacting Sales Engagement and Forecast/Inspect/Analyze. Support ticket responses may also be delayed while we await resolution from Salesforce. For more details on the underlying outage, see Salesforce's status page: Our engineering team is actively investigating and will provide updates as we learn more.

  2. resolved Sep 17, 2026, 03:37 AM UTC

    Salesforce has confirmed that the underlying outage is resolved and reports that instance stability and performance are back to expected levels. Salesforce sync and related functionality across Sales Engagement and Forecast/Inspect/Analyze have returned to normal. We will continue to monitor.

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