Salesloft experienced a minor incident on September 3, 2026 affecting Salesloft Web Application and Salesforce and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 02:57 PM UTC
We are currently investigating issues with CRM connection and syncing for a subset of users. Some users may see a "503 Service Temporarily Unavailable" error when trying to connect to their CRM. Our engineering team is actively investigating the issue and we will share an update as soon as we have more information. Please continue to monitor our Status Page for additional updates.
- identified Sep 03, 2026, 05:21 PM UTC
Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates.
- monitoring Sep 03, 2026, 08:37 PM UTC
We’ve deployed a fix that has resolved the CRM connection issues. Please refresh Salesloft and reconnect to your CRM from here: https://app.salesloft.com/app/settings/crm. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.
- resolved Sep 04, 2026, 03:00 PM UTC
This incident has been resolved.