Salesloft incident

Conversations: Recording Disruption With Microsoft Teams Bot

Minor Resolved View vendor source →

Salesloft experienced a minor incident on July 18, 2025 affecting Conversation Intelligence, lasting 3d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 05:25 PM UTC
Resolved
Jul 22, 2025, 03:29 PM UTC
Duration
3d 22h
Detected by Pingoru
Jul 18, 2025, 05:25 PM UTC

Affected components

Conversation Intelligence

Update timeline

  1. investigating Jul 18, 2025, 05:25 PM UTC

    We are aware of an issue preventing meetings from being recorded through our MS Teams bot, and we sincerely apologize for the disruption. Our engineering team is treating this as a high-priority incident and is working to resolve it now. We will provide another update as soon as we have a significant development to share.

  2. identified Jul 18, 2025, 06:01 PM UTC

    Engineering has identified the cause of the MS Teams bot issue and they are working on a resolution as a top priority. We will provide another update as soon as we have a significant development to share.

  3. monitoring Jul 19, 2025, 02:03 PM UTC

    Engineering has fixed the issue that was preventing meetings to be recorded using the MS Teams bot. We will continue to monitor for stability. Thank you for your patience.

  4. resolved Jul 22, 2025, 03:29 PM UTC

    This incident has been resolved.