Salesloft experienced a notice incident on July 31, 2025 affecting Salesloft Web Application, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Salesloft Web Application
Update timeline
- investigating Jul 31, 2025, 01:14 PM UTC
The Salesloft team is investigating reports from a subset of customers who are receiving a "Cadence Unavailable" error in the activity page of Person records. We will update this post as we have the root cause of the issue identified and more information available.
- monitoring Jul 31, 2025, 02:23 PM UTC
The Salesloft team has identiifed and fixed the underlying issue and Cadences are appearing back to normal. Please refresh your browser and try again. We will continue to monitor systems to ensure the issue doesn't return.
- resolved Jul 31, 2025, 04:23 PM UTC
This incident has been resolved.