Salesloft incident

Rhythm Not Showing Data

Major Resolved View vendor source →

Salesloft experienced a major incident on August 7, 2025 affecting Salesloft Web Application, lasting 19h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 07:07 PM UTC
Resolved
Aug 08, 2025, 02:18 PM UTC
Duration
19h 10m
Detected by Pingoru
Aug 07, 2025, 07:07 PM UTC

Affected components

Salesloft Web Application

Update timeline

  1. investigating Aug 07, 2025, 07:07 PM UTC

    We are investigating an issue with Rhythm/The homepage Dashboard. It has been reported that Rhythm is showing zero data. This seems to be impacting some of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.

  2. identified Aug 07, 2025, 07:58 PM UTC

    Engineering has identified the root cause and is working on a resolution. Please continue to monitor the status page for additional updates.

  3. monitoring Aug 07, 2025, 08:07 PM UTC

    Our Engineers have deployed a fix and data should now be populating within the Rhythm Dashboard. Please refresh Salesloft to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.

  4. resolved Aug 08, 2025, 02:18 PM UTC

    This incident has been resolved.