Salesloft experienced a notice incident on August 25, 2025 affecting Conversation Intelligence, lasting 3d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 25, 2025, 04:57 PM UTC
We're currently investigating reports of Salesloft Conversations feature being unresponsive for some customers. Our engineering team is actively working to identify the root cause of this issue. Please continue to monitor our Status Page for additional updates
- monitoring Aug 27, 2025, 05:40 PM UTC
Our engineering team is actively monitoring and addressing the isolated issue with our Conversation feature that some users have reported over the past couple of days. This would have manifested as slowness and unresponsiveness when accessing Conversations and related features. We've seen significant improvement in performance and will continue to monitor the situation. We appreciate your patience as we work to resolve this.
- resolved Aug 28, 2025, 06:20 PM UTC
The isolated issues with our Conversation feature have been fully resolved. You should now be able to access all Conversation features without any slowness or unresponsiveness. We appreciate your patience while our team worked to address this. Thank you for your understanding.