Revel Systems incident

Telephony issues

Minor Resolved View vendor source →

Revel Systems experienced a minor incident on August 18, 2025 affecting Customer Support, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 11:27 PM UTC
Resolved
Aug 19, 2025, 12:19 AM UTC
Duration
52m
Detected by Pingoru
Aug 18, 2025, 11:27 PM UTC

Affected components

Customer Support

Update timeline

  1. investigating Aug 18, 2025, 11:27 PM UTC

    We are currently experiencing telephony issues, and we are not reachable via our standard phone number. For support, please use: +1 (833) 437-3835 or send us an email at [email protected]

  2. resolved Aug 19, 2025, 12:19 AM UTC

    The issue has been resolved.