Revel Systems incident

RA XT deposit delay for November 20th sales

Resolved after 7 hours 4 minutes, affecting Revel Advantage Merchant Portal, on November 22, 2024.

monitoring Nov 22, 2024, 07:30 PM UTC

The impacted transactions have been funded and will be included in the next payout cycle today for the affected merchants.

Started
Nov 22, 2024, 05:34 PM UTC
Resolved
Nov 23, 2024, 12:39 AM UTC
Duration
7h 4m
Detected by Pingoru
Nov 22, 2024, 05:34 PM UTC

Affected components

Revel Advantage Merchant Portal

Update timeline

  1. investigating Nov 22, 2024, 05:34 PM UTC

    We are investigating a deposit delay that is impacting RA XT merchants. Payouts failed to generate on time, deposits for November 20th sales are affected and experiencing a delay

  2. monitoring Nov 22, 2024, 07:30 PM UTC

    The impacted transactions have been funded and will be included in the next payout cycle today for the affected merchants.

  3. resolved Nov 23, 2024, 12:39 AM UTC

    This incident has been resolved.

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