Revel Systems incident

May Merchant Statements

Resolved after 11 days 1 hour, affecting Revel Advantage Merchant Portal, on June 5, 2026.

monitoring Jun 08, 2026, 07:30 PM UTC

A fix has been implemented and we are monitoring the results. Please allow up to 12 hours to have May statement to re-appear.

Started
Jun 05, 2026, 03:08 PM UTC
Resolved
Jun 16, 2026, 04:09 PM UTC
Duration
11d 1h
Detected by Pingoru
Jun 05, 2026, 03:08 PM UTC

Affected components

Revel Advantage Merchant Portal

Update timeline

  1. investigating Jun 05, 2026, 03:08 PM UTC

    We are currently investigating the issue with May merchant statement, where Processing, Interchange and Other fees are not reflected on the PDF file. This does not affect Payment processing, Fee allocation or Deposits by this issue.

  2. monitoring Jun 08, 2026, 07:30 PM UTC

    A fix has been implemented and we are monitoring the results. Please allow up to 12 hours to have May statement to re-appear.

  3. resolved Jun 16, 2026, 04:09 PM UTC

    This incident has been resolved.

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