Resolved after 15 hours 11 minutes, affecting Core Services, on December 6, 2024.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Dec 06, 2024, 11:58 PM UTC
You may experience these issues: - Access the Management Console - Perform a Refresh on the POS stations - Use Revel rewards/gift cards - Change product details in product setup - Perform EOD - Use House Accounts - Take manual credit card payments - View customers past orders - Utilize inventory management on the frontend
- investigating Dec 07, 2024, 12:44 AM UTC
We are continuing to investigate this issue.
- investigating Dec 07, 2024, 01:46 AM UTC
We are continuing to investigate this issue.
- identified Dec 07, 2024, 04:10 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 07, 2024, 03:10 PM UTC
This incident has been resolved.
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