Resolved after 32 minutes, affecting Customer Support, on March 23, 2025.
This incident has been resolved phone and chat systems are back online, service is restored to normal.
Affected components
Customer Support
Update timeline
- investigating Mar 23, 2025, 05:46 PM UTC
We are aware of an issue with our phone system due to our third-party provider and are engaged in a resolution. In the interim please contact us via, email at [email protected], or open a ticket via HelpSite support.revelsystems.com We appreciate your patience as we work to resolve this issue.
- identified Mar 23, 2025, 06:06 PM UTC
The issue has been identified
- resolved Mar 23, 2025, 06:18 PM UTC
This incident has been resolved phone and chat systems are back online, service is restored to normal.
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