Revel Systems experienced a major incident on November 18, 2025 affecting Revel Advantage Merchant Portal, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Revel Advantage Merchant Portal
Update timeline
- investigating Nov 18, 2025, 02:09 PM UTC
Currently, due to the CloudFlare, there are some system accessibility issues with certain Revel services. Currently, the most affected is the payment portal (accessible at portal.revelup.com) We are monitoring the situation.
- resolved Nov 18, 2025, 02:48 PM UTC
The outage has been resolved and functionality restored.