Resolved after 18 days 21 hours, affecting Revel Advantage Merchant Portal, on August 7, 2025.
The incident has been resolved. Merchant statements are available to be downloaded again.
Affected components
Update timeline
- investigating Aug 07, 2025, 08:35 PM UTC
We are currently experiencing a technical issue affecting the generation of July statements for Revel Advantage XT. As a result, merchant statements are temporarily unavailable in the Management Console. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to restore full functionality.
- monitoring Aug 24, 2025, 04:38 PM UTC
A fix has been applied and July invoices should appear under "Payments" tab on Management console. We are closely monitoring results.
- resolved Aug 26, 2025, 05:54 PM UTC
The incident has been resolved. Merchant statements are available to be downloaded again.
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