Revel Systems experienced a notice incident on September 5, 2025 affecting Revel Advantage Merchant Portal, lasting 2d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Revel Advantage Merchant Portal
Update timeline
- investigating Sep 05, 2025, 01:38 PM UTC
We are investigating a deposit delay that is impacting RA XT merchants. Payouts failed to generate on time, deposits for September 3rd sales are affected and are experiencing a delay.
- identified Sep 05, 2025, 04:30 PM UTC
We have identified an issue with issuing Revel Advantage XT deposits that may affect some merchants. Payouts for September 3rd will be issued this afternoon instead of the morning. We sincerely apologize for the inconvenience.
- resolved Sep 07, 2025, 03:35 PM UTC
This incident has been resolved. Funds were processed and were sent on Friday afternoon.