Real World Technology Solutions incident

Telstra Ethernet Access Aggregation Outage

Minor Resolved View vendor source →

Real World Technology Solutions experienced a minor incident on March 31, 2025 affecting Ethernet services, lasting 130d 12h. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 10:09 PM UTC
Resolved
Aug 09, 2025, 11:05 AM UTC
Duration
130d 12h
Detected by Pingoru
Mar 31, 2025, 10:09 PM UTC

Affected components

Ethernet services

Update timeline

  1. identified Mar 31, 2025, 10:09 PM UTC

    We have identified a fault affecting some of our Telstra Ethernet Access Services in NSW that terminate on one of our 100G Transmission ports. This is due to a Telstra equipment/network failure. Engineers are working with Telstra Level 3 Engineers to restore services.

  2. monitoring Apr 06, 2025, 10:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 09, 2025, 11:05 AM UTC

    This incident has been resolved.