Real World Technology Solutions incident

Service interuption - syd02 data centre

Resolved after 2 hours 56 minutes, affecting Virtual Machine Hosting and CloudPBX and 1 more, on January 12, 2026.

monitoring Jan 12, 2026, 09:18 AM UTC

A fix has been implemented, and we are monitoring the results. Some services may require a restart to restore connectivity.

Started
Jan 12, 2026, 07:41 AM UTC
Resolved
Jan 12, 2026, 10:37 AM UTC
Duration
2h 56m
Detected by Pingoru
Jan 12, 2026, 07:41 AM UTC

Affected components

Virtual Machine HostingCloudPBXManaged Backup (Veeam)CloudPBX MobilePrivate WAN (MPLS VPN)Managed VPN

Update timeline

  1. investigating Jan 12, 2026, 07:41 AM UTC

    We are currently investigating a service interruption affecting services in our syd02 data hall.

  2. monitoring Jan 12, 2026, 09:18 AM UTC

    A fix has been implemented, and we are monitoring the results. Some services may require a restart to restore connectivity.

  3. resolved Jan 12, 2026, 10:37 AM UTC

    This incident has been resolved.

Your product runs on more than Real World Technology Solutions

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →