Real World Technology Solutions incident

CloudPBX Desktop Softphone

Real World Technology Solutions experienced a minor incident on March 20, 2026 affecting CloudPBX, lasting 13m. The incident has been resolved; the full update timeline is below.

Started: Mar 20, 2026, 12:23 AM UTC
Resolved: Mar 20, 2026, 12:37 AM UTC
Duration: 13m
Detected by Pingoru: Mar 20, 2026, 12:23 AM UTC

Affected components

CloudPBX

Update timeline

identified Mar 20, 2026, 12:23 AM UTC

We are currently aware of delayed call connections with CloudPBX Desktop application. This is affecting both inbound and outbound calling. Engineers are current working on a fix to restore full performance on the application.
resolved Mar 20, 2026, 12:37 AM UTC

Engineers have applied a fix and testing shows fully restored performance on the CloudPBX desktop application.