Real World Technology Solutions incident

CloudPBX Desktop Softphone

Resolved after 13 minutes, affecting CloudPBX, on March 20, 2026.

resolved Mar 20, 2026, 12:37 AM UTC

Engineers have applied a fix and testing shows fully restored performance on the CloudPBX desktop application.

Started
Mar 20, 2026, 12:23 AM UTC
Resolved
Mar 20, 2026, 12:37 AM UTC
Duration
13m
Detected by Pingoru
Mar 20, 2026, 12:23 AM UTC

Affected components

CloudPBX

Update timeline

  1. identified Mar 20, 2026, 12:23 AM UTC

    We are currently aware of delayed call connections with CloudPBX Desktop application. This is affecting both inbound and outbound calling. Engineers are current working on a fix to restore full performance on the application.

  2. resolved Mar 20, 2026, 12:37 AM UTC

    Engineers have applied a fix and testing shows fully restored performance on the CloudPBX desktop application.

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