Real World Technology Solutions incident

CloudPBX service impacted

Major Resolved View vendor source →

Real World Technology Solutions experienced a major incident on January 22, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 02:00 PM UTC
Resolved
Jan 22, 2026, 02:00 PM UTC
Duration
—
Detected by Pingoru
Jan 22, 2026, 02:00 PM UTC

Update timeline

  1. resolved Jan 22, 2026, 03:19 PM UTC

    We experienced a disruption to our CloudPBX platform this morning due to a regular database maintenance operation that processed incorrectly. Engineers recovered the database system and returned the system to normal operation. Customers may have been unable to make or receive calls from approximately 1:15am until 1:48am due to this issue. We have identified the issue and will be performing preventative maintenance over the coming days to remove the risk of a reoccurrence.