Real World Technology Solutions incident

Managed VPN currently unavailable

Resolved after 1 hour 31 minutes, affecting Managed VPN, on May 12, 2026.

resolved May 12, 2026, 02:07 AM UTC

Ivanti has provided a resolution which has now been applied and tested, resolving this incident. We thank you for your patience.

Started
May 12, 2026, 12:36 AM UTC
Resolved
May 12, 2026, 02:07 AM UTC
Duration
1h 31m
Detected by Pingoru
May 12, 2026, 12:36 AM UTC

Affected components

Managed VPN

Update timeline

  1. identified May 12, 2026, 12:36 AM UTC

    Customers using our Ivanti VPN service are currently unable to log in due to a platform issue. This has been raised with Ivanti who have allocated resources to it. At 2:37am an update was received indicating that they anticipated an “expedited” resolution, however we have not received any updates since then. Our team will continue to follow up with Ivanti for next steps in the resolution process.

  2. resolved May 12, 2026, 02:07 AM UTC

    Ivanti has provided a resolution which has now been applied and tested, resolving this incident. We thank you for your patience.

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