Real World Technology Solutions incident

CloudPBX - Database

Resolved after 7 hours 47 minutes, affecting CloudPBX, on August 10, 2025.

resolved Aug 10, 2025, 07:56 AM UTC

Work to the database cluster has been completed and all CloudPBX services have been fully restored.

Started
Aug 10, 2025, 12:08 AM UTC
Resolved
Aug 10, 2025, 07:56 AM UTC
Duration
7h 47m
Detected by Pingoru
Aug 10, 2025, 12:08 AM UTC

Affected components

CloudPBX

Update timeline

  1. monitoring Aug 10, 2025, 12:08 AM UTC

    Early this morning, our engineers responded to alerts related to a database cluster issue on the CloudPBX platform. This issue impacted service registration across the platform. The cause has been identified and resolved, and services are now gradually re-registering as expected. Our team is actively monitoring progress to ensure full restoration.

  2. resolved Aug 10, 2025, 07:56 AM UTC

    Work to the database cluster has been completed and all CloudPBX services have been fully restored.

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