Real World Technology Solutions incident

Infrastructure Failure - syd02 data centre

Minor Resolved View vendor source →

Real World Technology Solutions experienced a minor incident on December 14, 2025 affecting Virtual Machine Hosting and Private WAN (MPLS VPN) and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2025, 07:19 AM UTC
Resolved
Dec 15, 2025, 08:03 AM UTC
Duration
1d
Detected by Pingoru
Dec 14, 2025, 07:19 AM UTC

Affected components

Virtual Machine HostingPrivate WAN (MPLS VPN)Managed VPN

Update timeline

  1. investigating Dec 14, 2025, 07:19 AM UTC

    We have implemented a rolling restart of the affecting infrastructure and restored connectivity. We are now investigating issues relating to individual services.

  2. identified Dec 14, 2025, 07:21 AM UTC

    We have implemented a rolling restart of the affecting infrastructure and restored connectivity. We are now investigating issues relating to individual services.

  3. resolved Dec 15, 2025, 08:03 AM UTC

    This incident has been resolved.