Real World Technology Solutions incident

Infrastructure Failure - syd02 data centre

Resolved after 1 day, affecting Virtual Machine Hosting and Private WAN (MPLS VPN) and 1 more, on December 14, 2025.

identified Dec 14, 2025, 07:21 AM UTC

We have implemented a rolling restart of the affecting infrastructure and restored connectivity. We are now investigating issues relating to individual services.

Started: Dec 14, 2025, 07:19 AM UTC
Resolved: Dec 15, 2025, 08:03 AM UTC
Duration: 1d
Detected by Pingoru: Dec 14, 2025, 07:19 AM UTC

Affected components

Virtual Machine HostingPrivate WAN (MPLS VPN)Managed VPN

Update timeline

investigating Dec 14, 2025, 07:19 AM UTC

We have implemented a rolling restart of the affecting infrastructure and restored connectivity. We are now investigating issues relating to individual services.
identified Dec 14, 2025, 07:21 AM UTC

We have implemented a rolling restart of the affecting infrastructure and restored connectivity. We are now investigating issues relating to individual services.
resolved Dec 15, 2025, 08:03 AM UTC

This incident has been resolved.

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