Real World Technology Solutions incident

CloudPBX Administration Authenticaiton Issues

Minor Resolved View vendor source →

Real World Technology Solutions experienced a minor incident on April 6, 2026 affecting CloudPBX, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 11:23 PM UTC
Resolved
Apr 06, 2026, 11:32 PM UTC
Duration
9m
Detected by Pingoru
Apr 06, 2026, 11:23 PM UTC

Affected components

CloudPBX

Update timeline

  1. identified Apr 06, 2026, 11:23 PM UTC

    Our team are working to address an issue impacting authentication to the CloudPBX Administration Interface. Next update in approximately 15 minutes.

  2. resolved Apr 06, 2026, 11:32 PM UTC

    CloudPBX Admin Authentication has been restored.

  3. postmortem Apr 06, 2026, 11:44 PM UTC

    Due to changes in the SSL Certificate Issuance, this systems were migrated to dynamic SSL Certificate issuance. Unfortunately an error in the renewal hooks prevented the systems from correctly applying the certificates post renewal. This has been rectified.