Resolved after 7 hours 22 minutes, affecting NBN and 3G/4G Data Services, on December 1, 2024.
A fix has been implemented. All service should authentication normally. Please reboot your modem if you continue to have issues.
Affected components
NBN3G/4G Data Services
Update timeline
- identified Dec 01, 2024, 03:17 AM UTC
We're seeing some NBN authentications fail due to a third-party component: we have escalated this with their technical team.
- monitoring Dec 01, 2024, 06:10 AM UTC
A fix has been implemented. All service should authentication normally. Please reboot your modem if you continue to have issues.
- resolved Dec 01, 2024, 10:39 AM UTC
This incident has been resolved.
Your product runs on more than Real World Technology Solutions
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services