Real World Technology Solutions experienced a minor incident on August 10, 2025 affecting CloudPBX, lasting 7h 47m. The incident has been resolved; the full update timeline is below.
Affected components
CloudPBX
Update timeline
- monitoring Aug 10, 2025, 12:08 AM UTC
Early this morning, our engineers responded to alerts related to a database cluster issue on the CloudPBX platform. This issue impacted service registration across the platform. The cause has been identified and resolved, and services are now gradually re-registering as expected. Our team is actively monitoring progress to ensure full restoration.
- resolved Aug 10, 2025, 07:56 AM UTC
Work to the database cluster has been completed and all CloudPBX services have been fully restored.