[CALA] Downgrade Pleiade firmware to R400.1.25.04.1763 for LATAM
Affected: Rainbow
Rainbow Outage History
Rainbow degraded View live status →There were 7 Rainbow outages since February 4, 2026. Each is summarised below — incident details, duration, and resolution information.
[WW] Rainbow / Hub Softphony — Intermittent Connectivity Issues
Affected: Rainbow
Issue on Rainbow hybrid telephony / API portals
Affected: Rainbow
Infrastructure slowness issues
Affected: Rainbow
Intermittent telephony issues
Affected: Rainbow
Rainbow core services
Affected: Rainbow
Intermittent softphone issues
Affected: Rainbow
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