Rainbow incident

[CALA] Downgrade Pleiade firmware to R400.1.25.04.1763 for LATAM

Resolved after 2 hours 57 minutes, affecting Overall, on April 6, 2026.

monitoring Apr 06, 2026, 02:25 PM UTC

We implemented a fix and are currently monitoring the result.

Started
Apr 06, 2026, 11:59 AM UTC
Resolved
Apr 06, 2026, 02:56 PM UTC
Duration
2h 57m
Detected by Pingoru
Apr 06, 2026, 11:59 AM UTC

Affected components

Overall

Update timeline

  1. investigating Apr 06, 2026, 11:59 AM UTC

    We are currently investigating this incident.

  2. identified Apr 06, 2026, 01:47 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Apr 06, 2026, 02:25 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Apr 06, 2026, 02:56 PM UTC

    This incident has been resolved.

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