Rainbow incident
Bubble calls disruption in Germany
Rainbow experienced a minor incident on September 14, 2026 affecting Germany (DE) ([DE] Rainbow Conferencing), lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 14, 2026, 01:46 PM UTC
Some users in Germany may be unable to start or join Bubble calls. Our technical teams are currently investigating the issue. We will provide an update as soon as more information is available.
- identified Sep 14, 2026, 02:24 PM UTC
Our investigation has identified intermittent network instability within the underlying infrastructure. As a result, some users may experience difficulties accessing certain Rainbow services, including starting or joining Bubble calls. The issue has been escalated to our hosting provider, and our technical teams are continuing to monitor the situation. We will provide further updates as soon as more information becomes available.
- monitoring Sep 14, 2026, 02:33 PM UTC
A configuration change has been applied to mitigate the issue, and the affected services are currently stable. Our technical teams are monitoring the situation while the underlying network issue remains under investigation with our hosting provider.
- resolved Sep 14, 2026, 04:41 PM UTC
The situation has remained stable following the configuration change, and the affected services are operating normally.