- Detected by Pingoru
- May 12, 2026, 07:49 PM UTC
- Resolved
- May 12, 2026, 09:00 PM UTC
- Duration
- 1h 11m
Affected: United StatesCanada
Timeline · 4 updates
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investigating May 12, 2026, 07:49 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information
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investigating May 12, 2026, 08:14 PM UTC
We are continuing to investigate this issue.
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monitoring May 12, 2026, 08:54 PM UTC
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.
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resolved May 12, 2026, 09:00 PM UTC
Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 02:50 PM UTC
- Resolved
- Apr 27, 2026, 04:21 PM UTC
- Duration
- 1h 30m
Affected: United StatesEMEACanada
Timeline · 2 updates
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investigating Apr 27, 2026, 02:50 PM UTC
Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
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resolved Apr 27, 2026, 04:21 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 06:05 PM UTC
- Resolved
- Mar 02, 2026, 07:20 PM UTC
- Duration
- 1h 14m
Affected: United StatesEMEAAPACCanadaLATAM
Timeline · 2 updates
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investigating Mar 02, 2026, 06:05 PM UTC
We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.
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resolved Mar 02, 2026, 07:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 24, 2026, 03:35 AM UTC
- Resolved
- Feb 24, 2026, 08:36 AM UTC
- Duration
- 5h 1m
Affected: United StatesEMEAAPACCanadaLATAM
Timeline · 5 updates
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investigating Feb 24, 2026, 03:35 AM UTC
We are currently investigating the issue.
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investigating Feb 24, 2026, 05:32 AM UTC
Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.
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investigating Feb 24, 2026, 06:04 AM UTC
We are continuing to investigate this issue.
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monitoring Feb 24, 2026, 07:24 AM UTC
A fix has been implemented and we're monitoring the results.
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resolved Feb 24, 2026, 08:36 AM UTC
We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.
Read the full incident report →
- Detected by Pingoru
- Jan 20, 2026, 07:59 PM UTC
- Resolved
- Jan 20, 2026, 11:42 PM UTC
- Duration
- 3h 42m
Affected: United StatesCanada
Timeline · 3 updates
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investigating Jan 20, 2026, 07:59 PM UTC
Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
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monitoring Jan 20, 2026, 10:04 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 20, 2026, 11:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 05, 2026, 04:33 PM UTC
- Resolved
- Jan 05, 2026, 05:25 PM UTC
- Duration
- 52m
Affected: United StatesEMEAAPACCanadaLATAM
Timeline · 3 updates
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identified Jan 05, 2026, 04:33 PM UTC
We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.
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monitoring Jan 05, 2026, 05:02 PM UTC
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
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resolved Jan 05, 2026, 05:25 PM UTC
Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
Read the full incident report →
- Detected by Pingoru
- Dec 22, 2025, 09:48 PM UTC
- Resolved
- Dec 23, 2025, 11:07 PM UTC
- Duration
- 1d 1h
Affected: United States
Timeline · 3 updates
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identified Dec 22, 2025, 09:48 PM UTC
We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.
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monitoring Dec 23, 2025, 05:40 AM UTC
Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy
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resolved Dec 23, 2025, 11:07 PM UTC
After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.
Read the full incident report →
- Detected by Pingoru
- Dec 18, 2025, 10:52 AM UTC
- Resolved
- Dec 18, 2025, 03:28 PM UTC
- Duration
- 4h 35m
Affected: United StatesEMEAAPACCanada
Timeline · 5 updates
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investigating Dec 18, 2025, 10:52 AM UTC
Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
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investigating Dec 18, 2025, 02:22 PM UTC
We are continuing to investigate this issue.
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investigating Dec 18, 2025, 02:24 PM UTC
We are continuing to investigate this issue.
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monitoring Dec 18, 2025, 02:44 PM UTC
A fix has been implemented and we are monitoring the results
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resolved Dec 18, 2025, 03:28 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 03, 2025, 03:09 PM UTC
- Resolved
- Dec 03, 2025, 04:32 PM UTC
- Duration
- 1h 22m
Affected: United States
Timeline · 4 updates
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investigating Dec 03, 2025, 03:09 PM UTC
Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
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identified Dec 03, 2025, 03:39 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Dec 03, 2025, 03:47 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 03, 2025, 04:32 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 12, 2025, 08:19 PM UTC
- Resolved
- Nov 12, 2025, 08:59 PM UTC
- Duration
- 40m
Affected: United States
Timeline · 6 updates
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investigating Nov 12, 2025, 08:19 PM UTC
What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.
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investigating Nov 12, 2025, 08:21 PM UTC
We are continuing to investigate this issue.
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identified Nov 12, 2025, 08:28 PM UTC
The issue has been identified and a fix is being implemented.
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identified Nov 12, 2025, 08:29 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Nov 12, 2025, 08:39 PM UTC
We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.
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resolved Nov 12, 2025, 08:59 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 10, 2025, 03:46 AM UTC
- Resolved
- Oct 10, 2025, 06:04 AM UTC
- Duration
- 2h 17m
Timeline · 2 updates
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monitoring Oct 10, 2025, 03:46 AM UTC
Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.
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resolved Oct 10, 2025, 06:04 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 08, 2025, 05:16 PM UTC
- Resolved
- Oct 08, 2025, 07:23 PM UTC
- Duration
- 2h 7m
Affected: United StatesEMEAAPACCanada
Timeline · 4 updates
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investigating Oct 08, 2025, 05:16 PM UTC
We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.
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identified Oct 08, 2025, 05:50 PM UTC
We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.
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monitoring Oct 08, 2025, 06:34 PM UTC
A fix has been implemented and we are actively monitoring the results.
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resolved Oct 08, 2025, 07:23 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 29, 2025, 01:54 PM UTC
- Resolved
- Aug 30, 2025, 12:13 AM UTC
- Duration
- 10h 19m
Affected: United States
Timeline · 4 updates
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investigating Aug 29, 2025, 01:54 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
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monitoring Aug 29, 2025, 02:42 PM UTC
Update on Ongoing Payroll Issue - Payroll processing is complete, funds should be available by this afternoon
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monitoring Aug 29, 2025, 03:50 PM UTC
Update on Ongoing Payroll Issue - Some employees with direct deposits dated 8/29/25 may see a delay in receiving their funds. The funds have been processed and are expected to be available in your employees bank accounts by later this afternoon.
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resolved Aug 30, 2025, 12:13 AM UTC
This incident has been resolved. We apologize for the inconvenience this may have caused.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2025, 07:40 PM UTC
- Resolved
- Aug 11, 2025, 10:21 PM UTC
- Duration
- 2h 41m
Affected: United StatesEMEAAPACCanada
Timeline · 5 updates
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investigating Aug 11, 2025, 07:27 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
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investigating Aug 11, 2025, 07:40 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
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investigating Aug 11, 2025, 07:53 PM UTC
We are continuing to investigate this issue.
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monitoring Aug 11, 2025, 09:16 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 11, 2025, 10:21 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 31, 2025, 04:06 PM UTC
- Resolved
- Aug 01, 2025, 04:32 AM UTC
- Duration
- 12h 26m
Affected: United StatesCanada
Timeline · 3 updates
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investigating Jul 31, 2025, 04:06 PM UTC
We are currently investigating an issue where the Intuit Account login window is not loading. This can prevent access to features like Payments and E-Invoicing. Below are steps for a possible workaround. 1. Create a new test company file. File > New Company 2. In the test file, go to Company > My Company. 3. Click Sign In and successfully log in with your Intuit account. 4. Close the test file. File > Close Company 5. Open the live (affected) company file. 6. Go to Company > My Company and attempt to sign in again.
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monitoring Jul 31, 2025, 08:30 PM UTC
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
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resolved Aug 01, 2025, 04:32 AM UTC
Earlier today, some users experienced issues with QuickBooks Desktop features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2025, 06:47 PM UTC
- Resolved
- Jun 05, 2025, 10:07 PM UTC
- Duration
- 3h 19m
Affected: United StatesCanada
Timeline · 3 updates
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investigating Jun 05, 2025, 06:47 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
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monitoring Jun 05, 2025, 08:04 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 05, 2025, 10:07 PM UTC
Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
Read the full incident report →
- Detected by Pingoru
- May 07, 2025, 09:25 PM UTC
- Resolved
- May 07, 2025, 10:58 PM UTC
- Duration
- 1h 32m
Affected: United States
Timeline · 3 updates
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investigating May 07, 2025, 09:25 PM UTC
Some customers were unable to login in to their QuickBooks Online account. A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
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investigating May 07, 2025, 09:26 PM UTC
We are continuing to investigate this issue.
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resolved May 07, 2025, 10:58 PM UTC
An earlier issue with QBO prevented some users from logging into their accounts. Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2025, 12:24 PM UTC
- Resolved
- Apr 29, 2025, 03:17 PM UTC
- Duration
- 1d 2h
Affected: EMEA
Timeline · 4 updates
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investigating Apr 28, 2025, 12:24 PM UTC
Some customers using QuickBooks Online Core Payroll are currently getting an error when trying to submit their FPS/ EPS We’re working with our engineering teams to fix this and will keep you updated. We apologise for the inconvenience and hope to get everything up and running soon!
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monitoring Apr 29, 2025, 10:15 AM UTC
A fix has been implemented and we are monitoring the results. We kindly request QuickBooks Online Core Payroll customers to re-submit FPS / EPS if these were previously unsuccessful.
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monitoring Apr 29, 2025, 10:15 AM UTC
We are continuing to monitor for any further issues.
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resolved Apr 29, 2025, 03:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2025, 03:15 PM UTC
- Resolved
- Mar 19, 2025, 06:45 PM UTC
- Duration
- 3h 29m
Affected: United StatesCanada
Timeline · 4 updates
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investigating Mar 19, 2025, 03:15 PM UTC
Some customers are currently unable to export their approved time entries to their QBO Payroll account due to a System Failure Error. We’ve identified the source of the problem and are working to resolve the issue.
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identified Mar 19, 2025, 05:30 PM UTC
The issue has been identified and a fix is being implemented.
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investigating Mar 19, 2025, 06:04 PM UTC
An earlier issue with QBO and QuickBooks Time prevented some users from exporting time entries into their accounts. Our teams have resolved the issue, and after a refresh of the product users can now export those entries. Thank you for your patience as we worked to resolve this issue.
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resolved Mar 19, 2025, 06:45 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 16, 2025, 08:52 PM UTC
- Resolved
- Jan 17, 2025, 03:08 PM UTC
- Duration
- 18h 16m
Affected: United StatesCanada
Timeline · 3 updates
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identified Jan 16, 2025, 08:52 PM UTC
Some customers are currently being force logged out from their QBO account when attempting to create a new transaction. We’ve identified the source of the problem and are working to resolve the issue.
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investigating Jan 16, 2025, 08:59 PM UTC
An earlier issue with customers being force logged out from their QBO account when attempting to create a new transaction or when accessing the Sales Tax Center. Our teams have resolved the issue, and users should now be able to create and access without issue. Thank you for your patience as we worked to resolve this issue.
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resolved Jan 17, 2025, 03:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 23, 2024, 07:28 PM UTC
- Resolved
- Dec 23, 2024, 07:45 PM UTC
- Duration
- 16m
Affected: CanadaCanada
Timeline · 2 updates
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monitoring Dec 23, 2024, 07:28 PM UTC
Some QBO Payroll customers have reported experiencing difficulties when attempting to access payroll, specifically encountering a spinning wheel or an error message stating, "Something went wrong on our end. Please wait a couple minutes and try again." A fix has been implemented and we are monitoring the results. Please open payroll again and issue should be resolved. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
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resolved Dec 23, 2024, 07:45 PM UTC
An earlier issue with QBO prevented some users from accessing their Payroll account. Our teams have resolved the issue, and users should now be able to use Payroll. Thank you for your patience as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Dec 04, 2024, 11:33 PM UTC
- Resolved
- Dec 05, 2024, 12:49 AM UTC
- Duration
- 1h 16m
Affected: United States
Timeline · 5 updates
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investigating Dec 04, 2024, 11:33 PM UTC
Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
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investigating Dec 04, 2024, 11:33 PM UTC
We are continuing to investigate this issue.
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investigating Dec 04, 2024, 11:34 PM UTC
Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
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identified Dec 05, 2024, 12:21 AM UTC
The issue has been identified and a fix is being implemented.
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resolved Dec 05, 2024, 12:49 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 02, 2024, 05:18 PM UTC
- Resolved
- Dec 02, 2024, 08:01 PM UTC
- Duration
- 2h 42m
Affected: United States
Timeline · 4 updates
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investigating Dec 02, 2024, 05:18 PM UTC
Some of our QuickBooks Merchant Account customers are currently unable to process credit card transactions inside of QuickBooks Desktop. We are working to identify the source of the problem. We’ll share updates on our progress. We apologize for the inconvenience and hope to get everything up and running soon! As a workaround you can try processing your payments directly through the Merchant Service Center https://merchantcenter.intuit.com/
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identified Dec 02, 2024, 07:36 PM UTC
We have identified the issue and are working to implement a solution. Thank you for your patience.
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monitoring Dec 02, 2024, 07:49 PM UTC
A fix has been implemented and we are monitoring for any unexpected behaviors. Credit card processing should be working as expected in QuickBooks Desktop.
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resolved Dec 02, 2024, 08:01 PM UTC
This issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 15, 2024, 08:25 PM UTC
- Resolved
- Nov 16, 2024, 12:32 AM UTC
- Duration
- 4h 6m
Affected: EMEA
Timeline · 2 updates
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identified Nov 15, 2024, 08:25 PM UTC
We are aware, a subset of QBO customers are experiencing an issue where "all figures show as 0 despite transactions being present in the VAT period". We’ve identified the source of the problem and are working to fix it. We’ll share updates on our progress. We apologize for the inconvenience and hope to get everything up and running soon!
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resolved Nov 16, 2024, 12:32 AM UTC
We are pleased to share that the incident has been resolved. Thank you for your patience as we worked to address this issue.
Read the full incident report →
- Detected by Pingoru
- Oct 31, 2024, 10:18 AM UTC
- Resolved
- Oct 31, 2024, 10:53 AM UTC
- Duration
- 34m
Affected: EMEA
Timeline · 3 updates
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investigating Oct 31, 2024, 10:18 AM UTC
Some QuickBooks Core Payroll customers are experiencing errors when making a Full Payment Submission (FPS) in product . Payroll engineering team are currently investigating into the root cause of the issue. All other functionality in Core Payroll is working as expected. Please check here or subscribe for further updates
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investigating Oct 31, 2024, 10:19 AM UTC
We are continuing to investigate this issue.
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resolved Oct 31, 2024, 10:53 AM UTC
This incident has been resolved. QuickBooks Core Payroll customers are now able to make Full Payment Submission (FPS) in product
Read the full incident report →