QuickBooks incident
QuickBooks Online Payroll - Intermittent Issue
QuickBooks experienced a minor incident on May 12, 2026 affecting United States and Canada, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 07:49 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information
- investigating May 12, 2026, 08:14 PM UTC
We are continuing to investigate this issue.
- monitoring May 12, 2026, 08:54 PM UTC
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.
- resolved May 12, 2026, 09:00 PM UTC
Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.