QuickBooks incident

Some customers are unable to login in to QuickBooks Online

Notice Resolved View vendor source →

QuickBooks experienced a notice incident on December 18, 2025 affecting United States and EMEA and 1 more component, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 10:52 AM UTC
Resolved
Dec 18, 2025, 03:28 PM UTC
Duration
4h 35m
Detected by Pingoru
Dec 18, 2025, 10:52 AM UTC

Affected components

United StatesEMEAAPACCanada

Update timeline

  1. investigating Dec 18, 2025, 10:52 AM UTC

    Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

  2. investigating Dec 18, 2025, 02:22 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 18, 2025, 02:24 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Dec 18, 2025, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results

  5. resolved Dec 18, 2025, 03:28 PM UTC

    This incident has been resolved.