QuickBooks incident

QuickBooks Desktop users are encountering an Unrecoverable Error when updating Tax Table 22601 when in multi-user mode

Minor Resolved View vendor source →

QuickBooks experienced a minor incident on December 22, 2025 affecting United States, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 09:48 PM UTC
Resolved
Dec 23, 2025, 11:07 PM UTC
Duration
1d 1h
Detected by Pingoru
Dec 22, 2025, 09:48 PM UTC

Affected components

United States

Update timeline

  1. identified Dec 22, 2025, 09:48 PM UTC

    We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.

  2. monitoring Dec 23, 2025, 05:40 AM UTC

    Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy

  3. resolved Dec 23, 2025, 11:07 PM UTC

    After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.