QuickBooks incident

Unable to use multiple features in QuickBooksOnline

Major Resolved View vendor source →
Started
Feb 24, 2026, 03:35 AM UTC
Resolved
Feb 24, 2026, 08:36 AM UTC
Duration
5h 1m
Detected by Pingoru
Feb 24, 2026, 03:35 AM UTC

Affected components

United StatesEMEAAPACCanadaLATAM

Update timeline

  1. investigating Feb 24, 2026, 03:35 AM UTC

    We are currently investigating the issue.

  2. investigating Feb 24, 2026, 05:32 AM UTC

    Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.

  3. investigating Feb 24, 2026, 06:04 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Feb 24, 2026, 07:24 AM UTC

    A fix has been implemented and we're monitoring the results.

  5. resolved Feb 24, 2026, 08:36 AM UTC

    We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.

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