QuickBooks experienced a major incident on August 29, 2025 affecting United States, lasting 10h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 29, 2025, 01:54 PM UTC
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
- monitoring Aug 29, 2025, 02:42 PM UTC
Update on Ongoing Payroll Issue - Payroll processing is complete, funds should be available by this afternoon
- monitoring Aug 29, 2025, 03:50 PM UTC
Update on Ongoing Payroll Issue - Some employees with direct deposits dated 8/29/25 may see a delay in receiving their funds. The funds have been processed and are expected to be available in your employees bank accounts by later this afternoon.
- resolved Aug 30, 2025, 12:13 AM UTC
This incident has been resolved. We apologize for the inconvenience this may have caused.