QuickBooks incident

QuickBooks Online Accountant issue accessing clients and being redirected to the login page

Notice Resolved View vendor source →

QuickBooks experienced a notice incident on January 20, 2026 affecting United States and Canada, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 07:59 PM UTC
Resolved
Jan 20, 2026, 11:42 PM UTC
Duration
3h 42m
Detected by Pingoru
Jan 20, 2026, 07:59 PM UTC

Affected components

United StatesCanada

Update timeline

  1. investigating Jan 20, 2026, 07:59 PM UTC

    Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

  2. monitoring Jan 20, 2026, 10:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2026, 11:42 PM UTC

    This incident has been resolved.