QuickBooks incident
Some customers are unable to view or create Sales Forms in to QuickBooks Online
QuickBooks experienced a major incident on December 3, 2025 affecting United States, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
United States
Update timeline
- investigating Dec 03, 2025, 03:09 PM UTC
Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- identified Dec 03, 2025, 03:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 03, 2025, 03:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 03, 2025, 04:32 PM UTC
This incident has been resolved.