QuickBooks incident

Quickbooks Online - Sales Tax Issue

Major Resolved View vendor source →

QuickBooks experienced a major incident on August 11, 2025 affecting United States and EMEA and 1 more component, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 07:40 PM UTC
Resolved
Aug 11, 2025, 10:21 PM UTC
Duration
2h 41m
Detected by Pingoru
Aug 11, 2025, 07:40 PM UTC

Affected components

United StatesEMEAAPACCanada

Update timeline

  1. investigating Aug 11, 2025, 07:27 PM UTC

    We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

  2. investigating Aug 11, 2025, 07:40 PM UTC

    We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

  3. investigating Aug 11, 2025, 07:53 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Aug 11, 2025, 09:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 11, 2025, 10:21 PM UTC

    This incident has been resolved.