Is Planet DDS down?
Last checked 2m agoNo incidents right now.
Planet DDS is operational right now. Last checked 2m ago; the most recent incident resolved 2d ago.
Real-time Planet DDS status, recent outages, and incident history — pulled directly from Planet DDS's official status page at https://status.planetdds.com every 5 minutes. Pingoru tracks 29 Planet DDS services and has captured 20 incidents in the last 90 days (99.25% uptime). Get email, Slack, Discord, or webhook alerts the moment Planet DDS reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Practice Management
Timeline · 5 updates
- investigating · Jun 11, 2026, 01:09 PM UTC
We are currently investigating degraded performance (slowness).
- investigating · Jun 11, 2026, 01:27 PM UTC
We are continuing to investigate the issue.
- investigating · Jun 11, 2026, 02:06 PM UTC
We are continuing to investigate the issue of intermittent degraded performance.
- monitoring · Jun 11, 2026, 02:48 PM UTC
We continue to monitor performance, but there is no active indication of any active issue.
- resolved · Jun 11, 2026, 02:56 PM UTC
We will continue to monitor any indication of degraded performance.
Latest: We will continue to monitor any indication of degraded performance.
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- Practice Management (cloud9ortho.com)
Timeline · 1 update
- resolved · Jun 08, 2026, 09:50 PM UTC
Our automated monitoring detected a spike in errors logging in/using Cloud9 beginning at ~14:20 PT. The errors are isolated to only 20% of Cloud9 clients on a single cloud server. Our Engineering teams migrated the affected clients to new cloud infrastructure at 14:35 PT. We apologize for the inconvenience, and are continuing to monitor to ensure continued stability.
Latest: Our automated monitoring detected a spike in errors logging in/using Cloud9 beginning at ~14:20 PT. The errors are isolated to only 20% of Cloud9 clients on a single cloud server. …
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- Practice Analytics
Timeline · 3 updates
- identified · Jun 04, 2026, 01:42 PM UTC
Planet DDS experienced an issue impacting our Data Share service resulting in incomplete data being sent to some customers' Data Share. Our Data Engineering team has initiated the Data Share process to ensure full data is copied to each customers' Data Share.
- monitoring · Jun 04, 2026, 03:58 PM UTC
The Data Share process has completed successfully. Data Validation is in process.
- resolved · Jun 04, 2026, 06:05 PM UTC
The Data Share process has completed successfully and has been resolved for the majority of customers. Planet DDS support will send a communication with an update and actions that need to be taken. A small number of customers will see full resolution by tomorrow morning and will receive direct communication from Planet DDS Support.
Latest: The Data Share process has completed successfully and has been resolved for the majority of customers. Planet DDS support will send a communication with an update and actions that …
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- Practice Analytics
Timeline · 6 updates
- investigating · May 27, 2026, 01:36 PM UTC
We are currently experiencing a delay in Data Share processing due to longer-than-expected execution times. Customers may not see updated data during this time. Our team is actively working to resolve the issue. We do not have an estimated time of resolution at this time and will provide updates as more information becomes available.
- investigating · May 27, 2026, 01:39 PM UTC
We are currently experiencing a delay in Data Share processing due to longer-than-expected execution times. Customers may not see updated data during this time. Our team is actively working to resolve the issue. We do not have an estimated time of resolution at this time and will provide updates as more information becomes available.
- investigating · May 27, 2026, 01:53 PM UTC
We are continuing to investigate this issue.
- identified · May 28, 2026, 05:04 AM UTC
Synchronizing of the data is in progress. An update of completion is anticipated in the morning.
- monitoring · May 28, 2026, 11:43 AM UTC
The Synchronization of data has completed successfully. We are currently performing monitoring operations.
- resolved · May 28, 2026, 12:29 PM UTC
We have confirmed successful synchronization of data as well as internal data validation. Marking this issue as resolved and we will continue to monitor.
Latest: We have confirmed successful synchronization of data as well as internal data validation. Marking this issue as resolved and we will continue to monitor.
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- Practice Management (cloud9ortho.com)
Timeline · 5 updates
- investigating · May 26, 2026, 02:16 PM UTC
We are currently investigating intermittent degradation of the Cloud 9 platform for a subset of our customers.
- investigating · May 26, 2026, 02:46 PM UTC
The team continues to investigate the intermittent degraded performance of a subset of the Cloud 9 customers.
- identified · May 26, 2026, 02:53 PM UTC
The issue has been identified, and the team is working on mitigation measures.
- monitoring · May 26, 2026, 03:11 PM UTC
A fix has been implemented, and we are confirming recovery.
- resolved · May 26, 2026, 03:20 PM UTC
We have full system recovery, and we will continue to monitor.
Latest: We have full system recovery, and we will continue to monitor.
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See the full Planet DDS outage history
13 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Planet DDS outage history →Or sign up free to get alerts when Planet DDS breaks · 10 free monitors · No credit card
- Denticon - Degraded Performance ResolvedStarted Jun 11, 2026, 01:09 PM UTC · Resolved Jun 11, 2026, 02:56 PM UTC · 1h 46m
- Cloud9 Slowness ResolvedStarted Jun 08, 2026, 09:50 PM UTC · Resolved Jun 08, 2026, 09:50 PM UTC · —
- Incomplete Data Share ResolvedStarted Jun 04, 2026, 01:42 PM UTC · Resolved Jun 04, 2026, 06:05 PM UTC · 4h 22m
- Started May 27, 2026, 01:36 PM UTC · Resolved May 28, 2026, 12:29 PM UTC · 22h 53m
- Cloud 9 - Degraded Peformance ResolvedStarted May 26, 2026, 02:16 PM UTC · Resolved May 26, 2026, 03:20 PM UTC · 1h 4m
- Started May 18, 2026, 05:48 PM UTC · Resolved May 18, 2026, 07:35 PM UTC · 1h 46m
- Started May 14, 2026, 08:10 PM UTC · Resolved May 14, 2026, 08:34 PM UTC · 23m
- Started May 14, 2026, 10:15 AM UTC · Resolved May 14, 2026, 10:58 AM UTC · 43m