Is Planet DDS down?

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Planet DDS is up

No incidents right now.

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Official status page: https://status.planetdds.com · Polled every 5 minutes · 29 components tracked

Real-time Planet DDS status, recent outages, and incident history — pulled directly from Planet DDS's official status page at https://status.planetdds.com every 5 minutes. Pingoru tracks 29 Planet DDS services and has captured 8 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment Planet DDS reports a new incident — free for 5 monitors, no credit card.

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Planet DDS uptime 99.65% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Users Unable to Login to Legwork
    Resolved 1h 3m
    Started Apr 27, 2026, 04:43 PM UTC · Resolved Apr 27, 2026, 05:47 PM UTC
    Patient Engagement
    3 updates · show timeline
    • investigating · Apr 27, 2026, 04:43 PM UTC

      We are currently investigating reports of some users being unable to login to Legwork. Our Engineering Teams are engaged and investigating.

    • identified · Apr 27, 2026, 05:01 PM UTC

      The root cause of the issue has been identified as a change made within the payment processor for the affected customers, which caused some user accounts to become archived (leading to users being unable to login). Our Engineering Teams are working with the payment processor to restore these accounts.

    • resolved · Apr 27, 2026, 05:47 PM UTC

      All accounts affected by the change have been restored, and all users should once again be able to login.

    Latest: All accounts affected by the change have been restored, and all users should once again be able to login.

  2. Denticon - Unable to Print Treatment Plans for some offices
    Resolved 1h 24m
    Started Apr 23, 2026, 02:19 PM UTC · Resolved Apr 23, 2026, 03:44 PM UTC
    Practice Management
    3 updates · show timeline
    • investigating · Apr 23, 2026, 02:19 PM UTC

      Our monitoring has indicated that some offices failing to print Treatment Plans for some offices. Our Engineering Teams are engaged and investigating the issue.

    • identified · Apr 23, 2026, 03:04 PM UTC

      We have identified the issue and are beginning to roll out a fix for the affected offices.

    • resolved · Apr 23, 2026, 03:44 PM UTC

      We have rolled out a fix for the affected offices as of 08:37 PST

    Latest: We have rolled out a fix for the affected offices as of 08:37 PST

See the full Planet DDS outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 6 incidents
  • Users Unable to Login to Legwork Resolved
    Started Apr 27, 2026, 04:43 PM UTC · Resolved Apr 27, 2026, 05:47 PM UTC · 1h 3m
  • Denticon - Unable to Print Treatment Plans for some offices Resolved
    Started Apr 23, 2026, 02:19 PM UTC · Resolved Apr 23, 2026, 03:44 PM UTC · 1h 24m
  • XVWeb Performance Degradation Resolved
    Started Apr 22, 2026, 07:40 PM UTC · Resolved Apr 21, 2026, 03:00 PM UTC · —
  • Campaign Messages Not Being Sent Resolved
    Started Apr 10, 2026, 02:14 PM UTC · Resolved Apr 10, 2026, 09:58 PM UTC · 7h 44m
  • PlanetDDS API Certificate Errors Resolved
    Started Apr 09, 2026, 02:23 PM UTC · Resolved Apr 09, 2026, 04:00 PM UTC · 1h 36m
  • Denticon - Patient Communication & External API subscriptions/webhook service degredation Resolved
    Started Apr 02, 2026, 11:35 AM UTC · Resolved Apr 02, 2026, 08:02 PM UTC · 8h 26m

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Every Planet DDS incident — when it started, when it resolved, which services were affected, how bad it was, how long it lasted — laid out in one feed you can scan in 30 seconds. Filter to just Planet DDS or see every provider at once.

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Pingoru watches Planet DDS's official status page every 5 minutes and delivers incident, resolution, and maintenance events to your email, Slack, Discord, Teams, or webhook.

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Track Planet DDS uptime & incident history

See 90 days of Planet DDS uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See Planet DDS uptime history

Frequently asked questions

What is Planet DDS's uptime?
Over the last 90 days, Planet DDS reported 99.65% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.planetdds.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Planet DDS's uptime history rolling forward in real time.
Has Planet DDS had outages in 2026?
Yes — Planet DDS has had 8 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Planet DDS outage?
The most recent Planet DDS incident was "Users Unable to Login to Legwork", which started on April 27, 2026 and was resolved on April 27, 2026. Pingoru captured this directly from https://status.planetdds.com. See the full incident card above for affected components and the update timeline.
How often does Planet DDS have outages?
Based on the last 90 days, Planet DDS averages 2.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Planet DDS's status page?
Planet DDS's official status page is https://status.planetdds.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Planet DDS down right now?
Planet DDS is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Planet DDS reports a change. Current status is based on 29 tracked services.
How does Pingoru know if Planet DDS is down?
We read https://status.planetdds.com directly, using Planet DDS's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Planet DDS has an outage?
Create a free Pingoru account and add Planet DDS as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Planet DDS's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Planet DDS incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Planet DDS issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Planet DDS status?
We use Planet DDS's own status page at https://status.planetdds.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Planet DDS components are reporting operational. No incidents are currently affecting service.

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