Is Planet DDS down?

Last checked 2m ago
Current status
Planet DDS is up

No incidents right now.

Official status page: https://status.planetdds.com · Polled every 5 minutes · 29 components tracked

Planet DDS is operational right now. Last checked 2m ago; the most recent incident resolved 11d ago.

Real-time Planet DDS status, recent outages, and incident history — pulled directly from Planet DDS's official status page at https://status.planetdds.com every 5 minutes. Pingoru tracks 29 Planet DDS services and has captured 17 incidents in the last 90 days (99.41% uptime). Get email, Slack, Discord, or webhook alerts the moment Planet DDS reports a new incident — free for 5 monitors, no credit card.

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Planet DDS uptime 99.41% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 29m
    Started Jun 25, 2026, 09:54 PM UTC · Resolved Jun 25, 2026, 10:23 PM UTC
    API (Existing, New)
    Timeline · 3 updates
    • investigating · Jun 25, 2026, 09:54 PM UTC

      We are investigating degraded performance of the Denticon Subscription API.

    • monitoring · Jun 25, 2026, 10:01 PM UTC

      Recovery is in progress. We will continue to monitor.

    • resolved · Jun 25, 2026, 10:23 PM UTC

      This issue has been resolved. API performance has been fully restored.

    Latest: This issue has been resolved. API performance has been fully restored.

  2. Resolved 1h 36m
    Started Jun 15, 2026, 12:24 PM UTC · Resolved Jun 15, 2026, 02:01 PM UTC
    Practice Management
    Timeline · 4 updates
    • investigating · Jun 15, 2026, 12:24 PM UTC

      We are currently investigating degraded performance of Denticon - slow page loading.

    • investigating · Jun 15, 2026, 12:54 PM UTC

      We are continuing to investigate degraded performance for a subset of our customers.

    • investigating · Jun 15, 2026, 01:22 PM UTC

      We are continuing to investigate degraded performance for a subset of our customers.

    • resolved · Jun 15, 2026, 02:01 PM UTC

      No further indication or reports of degraded performance.

    Latest: No further indication or reports of degraded performance.

  3. Resolved 1h 46m
    Started Jun 11, 2026, 01:09 PM UTC · Resolved Jun 11, 2026, 02:56 PM UTC
    Practice Management
    Timeline · 5 updates
    • investigating · Jun 11, 2026, 01:09 PM UTC

      We are currently investigating degraded performance (slowness).

    • investigating · Jun 11, 2026, 01:27 PM UTC

      We are continuing to investigate the issue.

    • investigating · Jun 11, 2026, 02:06 PM UTC

      We are continuing to investigate the issue of intermittent degraded performance.

    • monitoring · Jun 11, 2026, 02:48 PM UTC

      We continue to monitor performance, but there is no active indication of any active issue.

    • resolved · Jun 11, 2026, 02:56 PM UTC

      We will continue to monitor any indication of degraded performance.

    Latest: We will continue to monitor any indication of degraded performance.

  4. Resolved
    Started Jun 08, 2026, 09:50 PM UTC · Resolved Jun 08, 2026, 09:50 PM UTC
    Practice Management (cloud9ortho.com)
    Timeline · 1 update
    • resolved · Jun 08, 2026, 09:50 PM UTC

      Our automated monitoring detected a spike in errors logging in/using Cloud9 beginning at ~14:20 PT. The errors are isolated to only 20% of Cloud9 clients on a single cloud server. Our Engineering teams migrated the affected clients to new cloud infrastructure at 14:35 PT. We apologize for the inconvenience, and are continuing to monitor to ensure continued stability.

    Latest: Our automated monitoring detected a spike in errors logging in/using Cloud9 beginning at ~14:20 PT. The errors are isolated to only 20% of Cloud9 clients on a single cloud server. …

  5. Resolved 4h 22m
    Started Jun 04, 2026, 01:42 PM UTC · Resolved Jun 04, 2026, 06:05 PM UTC
    Practice Analytics
    Timeline · 3 updates
    • identified · Jun 04, 2026, 01:42 PM UTC

      Planet DDS experienced an issue impacting our Data Share service resulting in incomplete data being sent to some customers' Data Share. Our Data Engineering team has initiated the Data Share process to ensure full data is copied to each customers' Data Share.

    • monitoring · Jun 04, 2026, 03:58 PM UTC

      The Data Share process has completed successfully. Data Validation is in process.

    • resolved · Jun 04, 2026, 06:05 PM UTC

      The Data Share process has completed successfully and has been resolved for the majority of customers. Planet DDS support will send a communication with an update and actions that need to be taken. A small number of customers will see full resolution by tomorrow morning and will receive direct communication from Planet DDS Support.

    Latest: The Data Share process has completed successfully and has been resolved for the majority of customers. Planet DDS support will send a communication with an update and actions that …

See the full Planet DDS outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Planet DDS outage history →

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Outage history

Past 90 days · 13 incidents View full outage history →