Is Planet DDS down?
Last checked 2m agoNo incidents right now.
Planet DDS is operational right now. Last checked 2m ago; the most recent incident resolved 2d ago.
Real-time Planet DDS status, recent outages, and incident history — pulled directly from Planet DDS's official status page at https://status.planetdds.com every 5 minutes. Pingoru tracks 29 Planet DDS services and has captured 17 incidents in the last 90 days (98.93% uptime). Get email, Slack, Discord, or webhook alerts the moment Planet DDS reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Practice ManagementPatient CommunicationPractice AnalyticsReportsImaging (Apteryx)API (Existing, New)Payment ProcessingPatient Facing ApplicationEligibility and Claims (DentalXchange)
Timeline · 2 updates
- investigating · Sep 12, 2026, 12:58 AM UTC
We are aware that some users may be experiencing difficulty in accessing Denticon. We are working to remedy the issue.
- resolved · Sep 12, 2026, 01:11 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Patient Portal
Timeline · 2 updates
- identified · Sep 04, 2026, 02:20 PM UTC
We are aware that some users may be experiencing slow performance while using Cloud 9. We are carrying out remedial work to restore service and expect service to resume imminantly.
- resolved · Sep 04, 2026, 02:31 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Eligibility and Claims (DentalXchange)Eligibility & Claims
Timeline · 2 updates
- investigating · Sep 01, 2026, 06:18 PM UTC
We have received notifications from DentalXchange that they are seeing issues. We are monitoring client impact.
- resolved · Sep 02, 2026, 12:26 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Eligibility and Claims (DentalXchange)Eligibility & Claims
Timeline · 3 updates
- monitoring · Sep 01, 2026, 01:05 PM UTC
DentalXChange are currently reporting service degradation, which may be impacting claim processing on both Denticon & Cloud 9 platforms. We are working closely with DentalXChange to monitor impact and validate a fix once the route cause has been identified on their platform.
- monitoring · Sep 01, 2026, 01:07 PM UTC
DentalXChange are currently reporting service degradation, which may be impacting claim processing on both Denticon & Cloud 9 platforms. We are working closely with DentalXChange to monitor impact and validate a fix once the route cause has been identified on their platform.
- resolved · Sep 01, 2026, 02:07 PM UTC
Service has been confirmed as returning to normal. We will continue to monitor for any additional impact reports.
Latest: Service has been confirmed as returning to normal. We will continue to monitor for any additional impact reports.
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Timeline · 4 updates
- monitoring · Aug 15, 2026, 04:02 PM UTC
We have been made aware of an outage impact Microsoft E-Mail users across the internet. While this issue is outside of our control, this may impact E-mail's (Appointment reminders etc) sent to MSFT user's during this time. We are monitoring this situation and it's impact.
- monitoring · Aug 15, 2026, 07:06 PM UTC
We are continuing to monitor the ongoing Microsoft outage. We will update once we have additional information.
- monitoring · Aug 16, 2026, 12:24 PM UTC
We are aware that this issue continues to impact users across the internet as well as our own users, we continue to monitor and escalate to our vendors.
- resolved · Aug 20, 2026, 01:54 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Planet DDS outage history
6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Planet DDS outage history →Or sign up free to get alerts when Planet DDS breaks · 10 free monitors · No credit card
- Denticon login issues. ResolvedStarted Sep 12, 2026, 12:58 AM UTC · Resolved Sep 12, 2026, 01:11 AM UTC · 13m
- Cloud 9 performance issues ResolvedStarted Sep 04, 2026, 02:20 PM UTC · Resolved Sep 04, 2026, 02:31 PM UTC · 11m
- Started Sep 01, 2026, 06:18 PM UTC · Resolved Sep 02, 2026, 12:26 AM UTC · 6h 7m
- Started Sep 01, 2026, 01:05 PM UTC · Resolved Sep 01, 2026, 02:07 PM UTC · 1h 1m
- Started Aug 15, 2026, 04:02 PM UTC · Resolved Aug 20, 2026, 01:54 PM UTC · 4d 21h
- Started Aug 15, 2026, 02:12 PM UTC · Resolved Aug 15, 2026, 03:19 PM UTC · 1h 7m
- Denticon Slowness ResolvedStarted Aug 14, 2026, 01:38 PM UTC · Resolved Aug 14, 2026, 03:25 PM UTC · 1h 46m
- Started Aug 13, 2026, 03:59 PM UTC · Resolved Aug 13, 2026, 06:04 PM UTC · 2h 5m