Planet DDS incident

Denticon - Degraded Performance

Minor Resolved View vendor source →

Planet DDS experienced a minor incident on June 15, 2026 affecting Practice Management, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 12:24 PM UTC
Resolved
Jun 15, 2026, 02:01 PM UTC
Duration
1h 36m
Detected by Pingoru
Jun 15, 2026, 12:24 PM UTC

Affected components

Practice Management

Update timeline

  1. investigating Jun 15, 2026, 12:24 PM UTC

    We are currently investigating degraded performance of Denticon - slow page loading.

  2. investigating Jun 15, 2026, 12:54 PM UTC

    We are continuing to investigate degraded performance for a subset of our customers.

  3. investigating Jun 15, 2026, 01:22 PM UTC

    We are continuing to investigate degraded performance for a subset of our customers.

  4. resolved Jun 15, 2026, 02:01 PM UTC

    No further indication or reports of degraded performance.