Planet DDS incident

Incomplete Data Share

Planet DDS is currently experiencing a major incident affecting Practice Analytics, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 01:42 PM UTC
Resolved
Ongoing
Duration
● 2h 15m
Detected by Pingoru
Jun 04, 2026, 01:42 PM UTC

Affected components

Practice Analytics

Update timeline

  1. identified Jun 04, 2026, 01:42 PM UTC

    Planet DDS experienced an issue impacting our Data Share service resulting in incomplete data being sent to some customers' Data Share. Our Data Engineering team has initiated the Data Share process to ensure full data is copied to each customers' Data Share.