Planet DDS incident

Denticon - Degraded Performance

Minor Resolved View vendor source →

Planet DDS experienced a minor incident on June 11, 2026 affecting Practice Management, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 01:09 PM UTC
Resolved
Jun 11, 2026, 02:56 PM UTC
Duration
1h 46m
Detected by Pingoru
Jun 11, 2026, 01:09 PM UTC

Affected components

Practice Management

Update timeline

  1. investigating Jun 11, 2026, 01:09 PM UTC

    We are currently investigating degraded performance (slowness).

  2. investigating Jun 11, 2026, 01:27 PM UTC

    We are continuing to investigate the issue.

  3. investigating Jun 11, 2026, 02:06 PM UTC

    We are continuing to investigate the issue of intermittent degraded performance.

  4. monitoring Jun 11, 2026, 02:48 PM UTC

    We continue to monitor performance, but there is no active indication of any active issue.

  5. resolved Jun 11, 2026, 02:56 PM UTC

    We will continue to monitor any indication of degraded performance.