Picqer incident

Bol - problems creating a shipment

Notice Resolved View vendor source →

Picqer experienced a notice incident on September 18, 2026, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 12:50 PM UTC
Resolved
Sep 18, 2026, 01:50 PM UTC
Duration
59m
Detected by Pingoru
Sep 18, 2026, 12:50 PM UTC

Update timeline

  1. investigating Sep 18, 2026, 12:50 PM UTC

    Users can experience problems while creating a VVB shipping label. We've contacted Bol for more information and will post updates here. Bol has acknowledged the incident here: https://partnerplatform.bol.com/nl/mdp/vvbdownloadissue.

  2. monitoring Sep 18, 2026, 01:34 PM UTC

    The VVB service has recovered since 15:05. We are monitoring the shipments and will resolve this incident accordingly.

  3. resolved Sep 18, 2026, 01:50 PM UTC

    This issue is resolved. It is possible to create VVB shipments again.