Piano.io incident

[Activation] Elevated error rates on VX endpoints (US Region)

Notice Resolved View vendor source →

Piano.io experienced a notice incident on September 29, 2025 affecting API Endpoints - US - api.piano.io, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 11:36 AM UTC
Resolved
Sep 29, 2025, 11:36 AM UTC
Duration
Detected by Pingoru
Sep 29, 2025, 11:36 AM UTC

Affected components

API Endpoints - US - api.piano.io

Update timeline

  1. resolved Sep 29, 2025, 11:36 AM UTC

    Piano experienced elevated error rates on VX endpoints in the US region. The issue started at 7:39 AM and was fully resolved by 7:45 AM UTC. All affected endpoints are operating normally and error rates have returned to baseline levels.