Piano.io incident
[Activation] Elevated error rates on VX endpoints (US Region)
Piano.io experienced a notice incident on September 29, 2025 affecting API Endpoints - US - api.piano.io, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
API Endpoints - US - api.piano.io
Update timeline
- resolved Sep 29, 2025, 11:36 AM UTC
Piano experienced elevated error rates on VX endpoints in the US region. The issue started at 7:39 AM and was fully resolved by 7:45 AM UTC. All affected endpoints are operating normally and error rates have returned to baseline levels.