Piano.io incident
[Activation] Publisher Dashboard Degraded Performance (AP region)
Resolved after 23 hours 13 minutes, affecting Publisher Dashboard - Asia - https://dashboard-ap.piano.io, on May 15, 2026.
We are currently experiencing degraded performance across the Publisher Dashboard in the AP environment, with data taking up to 3 hours longer than usual to reflect recent changes. This may affect any section of the Dashboard — including user search, reporting, and other data views. Our engineering team has identified the underlying cause and is actively working on a resolution. We will provide updates as the situation progresses.
Affected components
Update timeline
- identified May 15, 2026, 08:03 AM UTC
We are currently experiencing degraded performance across the Publisher Dashboard in the AP environment, with data taking up to 3 hours longer than usual to reflect recent changes. This may affect any section of the Dashboard — including user search, reporting, and other data views. Our engineering team has identified the underlying cause and is actively working on a resolution. We will provide updates as the situation progresses.
- resolved May 16, 2026, 07:16 AM UTC
This incident has been resolved.
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