Piano.io incident

[Activation] Publisher Dashboard Degraded Performance (AP region)

Minor Ongoing View vendor source →

Piano.io is currently experiencing a minor incident affecting Publisher Dashboard - Asia - https://dashboard-ap.piano.io, which began 2h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 08:03 AM UTC
Resolved
Ongoing
Duration
● 1h 44m
Detected by Pingoru
May 15, 2026, 08:03 AM UTC

Affected components

Publisher Dashboard - Asia - https://dashboard-ap.piano.io

Update timeline

  1. identified May 15, 2026, 08:03 AM UTC

    We are currently experiencing degraded performance across the Publisher Dashboard in the AP environment, with data taking up to 3 hours longer than usual to reflect recent changes. This may affect any section of the Dashboard — including user search, reporting, and other data views. Our engineering team has identified the underlying cause and is actively working on a resolution. We will provide updates as the situation progresses.